Bynari is completely focused on providing Excellent Customer Service. If you would like to share your service experience with Bynari, please fill out the short survey here. Your identity is kept confidential.
Knowledge Database
You can search the database and view information by topic. This database is updated from support calls and emails. If you do not find an answer to your question, please feel free to send your question through the Knowledge Database.
Support Services
Support Services include phone and email technical support. The hours of operations are 8:30am to 5:30pm CST from Monday through Friday. If you need assistance during the hours outside of the support hours, please email or call us to schedule times with the support team.
Support & Maintenance
Bynari Inc. provides Support & Maintenance for all of its products. Support consists of questions for how-to's, configuration and installation issues. Maintenance provides enhancements or upgrades to the latest version of the products. You can go to the Support and Maintenance Pricing page to purchase the appropriate support & maintenance services for your needs.
Third Party products (such as ClamAV, Amavis, and SpamAssassin) are supported by their respective organizations. Bynari supports any integration issues between the products and the Bynari server.
The technical support I have had from the support team at Bynari has been wonderful. They are responsive, knowledgeable, friendly and have been very willing to help with a variety of configuration and migration issues.
Annual Support and Maintenance Subscription provides…
Bynari Inc. provides various mailing lists that notify you of the latest releases (patches, builds, new versions). Mailing lists can also be subscribed to for BETA testing. These mailing lists are announcements made by Bynari only, and your email address will never be shared. Please see all available lists. here
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