support

Bynari is dedicated to providing excellent customer service.

Support Services

Bynari’s policy requires annual renewal of upgrades & technical support (UTS) of all its products to ensure the software’s uninterrupted performance.  Support services include phone (for Premium UTS customers who have purchased such a policy separately) and email technical support (for non Premium UTS policy holders). The hours of operations are 8:30am to 5:30pm Central US time from Monday through Friday. The contact email is Contact.

Knowledge Database

You can search the database and view information by topic. This database is updated from support calls and emails. If you do not find an answer to your question, please feel free to send your question to the technical support team at Contact.

Support & Maintenance

Bynari’s support consists of answers for how-to’s, configuration and installation issues. Maintenance provides enhancements and upgrades to the latest version of the products. You can go to the Support and Maintenance Pricing page to purchase the appropriate support & maintenance services for your needs.

Annual Support and Maintenance Subscription provides:

  • Knowledge Database Access
  • Online Email Support
  • Product upgrades
  • Product bug fixes