| Outlook add-in extension management |
The Insight Connector has been designed as a fully compliant MAPI client. Messaging Application Programming Interface (MAPI) is a messaging architecture for Microsoft Windows. While many third-party software add-ins are available for Microsoft Outlook, not all of them are MAPI compliant. Because of this, non-compliant Outlook add-ins can interfere with the operation of Insight Connector.
Microsoft Outlook 2007 and Microsoft Outlook 2003 offer different methods for managing third party add-ins.
Outlook add-ins are often disabled when troubleshooting issues within Outlook. It is recommended that you disable add-ins, one at a time, for troubleshooting purposes. This will aid in determining which add-in is directly affecting the issue.
Some common reasons for disabling an Outlook add-in might be:
- The installed add-in application did not come from a trustworthy source, and it needs to be disabled.
- Odd or erratic behavior has recently been noticed in Outlook.
- Performance issues with Outlook or Outlook has become unresponsive recently.
- Outlook is crashing.
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Add-in management for Outlook 2007
Outlook 2007 add-ins can be disabled by following these steps:
1. Open Outlook.
2. Click on Tools > Trust Center.
3. When the "Trust Center" dialog window opens, verify that "Add-ins" is selected on the left side bar.
4. In the right-hand window pane, locate the "Manage:" section. Using the pull-down menu, select "Exchange Client Extensions".
4. Click "Go" to open the "Add-In Manager".
5. To disable an add-in, remove the check beside the add-in. To enable an add-in, place a check in the box beside the add-in.
6. Click "OK" until all open dialogs are closed.
7. When disabling or enabling add-ins, a restart of Outlook is required for the changes to take effect.
Note: GPGol, Bynari Insight
Connector 4.0 or Bynari Insight Connector 4 are required add-ins for
Insight Connector.
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Add-in management for Outlook 2003Outlook 2003 add-ins can be disabled by following these steps:
1. Open Microsoft Outlook 2003.
2. Click on "Tools" > "Options...".
3. When the "Options" dialog window opens, select the "Other" tab and then click on "Advanced Options...".
4. When the "Advanced Options" window opens, click on the "Add-In Manager..." button to open the Add-In Manager.
5. To "disable" an add-in, remove the check beside the add-in. To "enable" an add-in, place a check in the box beside the add-in.
6. Click "OK" until all open dialogs are closed.
7. When disabling or enabling add-ins, a restart of Outlook is required for the changes to take effect.
Note: GPGol, Bynari Insight
Connector 4.0 or Bynari Insight Connector 4 are required add-ins for
Insight Connector.
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| Article ID: 200178 |
Article Created: 09-16-2009 15:14 PM | Last Modified: 09-17-2009 13:46 PM |
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